Method 1: Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. Let's try the below methods and check if it helps to resolve the issue. We recommend that you connect an external mouse, either PS/2 or USB, or use the laptop's Trackpoint (if available) to perform the troubleshooting steps. How to: Install and Update drivers in Windows 10. If any available try to install them and see if it helpsįirst, try to install all of the Windows updates available and if issue persists, try to update the touchpad drivers by following the steps provided in the article mentioned below. So, I would suggest you to keep checking your Windows updates not only important one but optional too. The issue could also arise due to outdated drivers that might not be compatible with Windows 10. So, I would suggest you to update the touchpad drivers and check if it helps you to fix the issue. The issue could be if the drivers are either not updated or get corrupted. I understand that the touchpad scrolling is not working. I understand your concern regarding the issue that you are facing. Thank you for posting the query on Microsoft Community.
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